Tuesday, November 8, 2011

Blog Post 13: Criteria for Evaluation

Blog Post 12: 5S Process

Post a record of a 5S process that you have completed. Post a before and after picture. Also, post a short narrative of how you addressed each of the "8s's" of the 5S Process. 


The 5S Methodology                 http://en.wikipedia.org/wiki/5S_(methodology)
1. Sorting (Seiri)
I addressed this method by going through my desk drawer and white organizer and placing labels on each of the drawers. I then placed the appropriate items in the correct drawer. The pens and pencils in one drawer, the sticky notes and notepads in another and so on.
2. Straightening or setting in order (Seiton)
I accomplished this task by taking all the old sticky notes off my desk and cabinets. I then took all the information on those old stick notes and put the relevant information onto just 1 sticky note on my computer
3. Sweeping or Shining or cleanliness (Seiso)
For this one I decided to go the extra mile and wipe the surface of my desk with Lysol wipe. I also noticed a dust bunny in the corner of my desk so I took the liberty of dusting my radio and other objects on my desk that needed dusting.
4. Standardizing (Seiketsu)
I will try making my desk look just like it does not just now but for the rest of the school year. One could say that the picture of the desk clean is now the standard for what I have to keep it looking like. There will be no more letting junk accumulate on my desk and then clean it on the weekends or before company comes over.
5. Sustaining the discipline or self-discipline (Shitsuke)
This one kind of goes hand in hand with (Seiketsu). I am going to discipline myself so that I will not have to spend 30 minutes cleaning my desk because of the large amounts of garbage that has piled up over the week. Instead I will clean it as it appears on my desk.





Additional Words
6. Safety 
I got rid of the Mountain Dew can on my desk because failure to do so could end up with it spilling onto my computer. The computer could then spark and burn my whole room down. I decided to not have anymore liquids on my desk just to be on the safe side because I also have the circuit board for my radio on there.
7. Security
It is not shown in the picture, but one of the speakers to my radio is directly above my computer and every time I turn the radio up the speakers begin to vibrate. Usually I notice it right before they fall and just readjust it. However, I decided to secure it with fun tack and duct tape. Now I do not have to worry about the speaker vibrating off the shelf and crashing down on my computer.
8. Satisfaction 
I am happy now that my desk is clean and free of clutter. Feels like a weight has lifted off my chest and now I can focus on work instead of thinking about and trying to interpret what I wrote down on the sticky note the day before.

Blog Post 11: Quality Management

Question: Identify and describe a quality management process that is utilized in your field of interest. Typically this process is in response or guided by a professional organization in that field. Identify that organization.


My field of interest is Physical Therapy and one tool that facilities use as a source of quality management is satisfaction surveys and questionnaires. This method of quality control for Physical Therapy departments is very useful because it allows the therapists to see how they are doing in comparison to the other Physical Therapists in their department. Also surveys like this are sometimes are used to compare the quality of care patients are receiving among different facilities. Sometimes these surveys will be randomly handed out by organizations such as, the Consumer Assessment of Health Plans Survey, to patients that are receiving Physical Therapy treatment. These surveys will have questions on them that pertain to how well the patient was treated and the services that were provided for them.
     Other surveys are used for strictly internal purposes and are designed more for comparing Physical Therapists within a specific department. An example of this document has been created by various organizations, however a more well-known one is the American Physical Therapy Association (APTA). The questions on this survey are very similar to the ones that are randomly handed out by external sources. The main point is that these are tools that Physical Therapists use to keep them in check on how well they are doing. They are devices used for quality management.

http://ptjournal.apta.org/content/80/9/853.fullmaxtoshow=&HITS=10&hits=10&RESULTFORMAT=&author1=goldstein&searchid=1&FIRSTINDEX=0&sortspec=relevance&volume=80&resourcetype=HWCIT